Product dossier · Workforce technology

FlowDesk

Run your whole floor from one workspace.

CRM, tasks, team chat, cloud calling, WhatsApp and HR in a single system — built while running a real sales floor, where the lead, the conversation, the call recording and the agent's day all live on the same record.

150+: live agents run on it every working day
8: modules — CRM to HR, one login
3: channels built in — chat, voice, WhatsApp
100%: self-hosted option — your server, your data

Try the live demo → Download the dossier · PDF

Workforce technology Cover of the FlowDesk dossier

What's inside

Twelve modules, named and described — the same list you'll find on page five of the printed dossier.

CRM & Lead Scoring

One lead pool, clear ownership and a status that actually reflects the call.

Ad-Lead Capture

Leads from ad campaigns land in the pool with their source attached.

Agent Scoping

Agents see their own leads; supervisors see the floor.

Tasks & Sprints

Work assigned, dated and visible without a second project tool.

Team Chat

Channels and DMs beside the record being discussed.

Browser Softphone

Click to call from the lead — no handset, no desktop dialer.

WhatsApp Suite

Shared inbox, assignment, templates, voice notes and delivery ticks.

Attendance

Check-in, breaks and absence, tied to floor access.

Org Chart & Teams

Departments, managers and reporting lines that drive permissions.

Supervisor Reports

Calls, leads and attendance per team, per day.

Hiring Pipeline

Applications, screening and offers, straight into an employee record.

Roles & Workspaces

Separate companies or floors under one deployment.

The printed dossier

Seven pages. Scroll through them here, or take the PDF with you.

Download the PDF →

Try it yourself

Real system, demo data. Copy the login and open it in a new tab — nothing you click can break anything.

Open demo

Workspace user — full access

A private Demo Company workspace: 10 leads, 9 deals, 6 employees, departments, the hiring pipeline, chat, calendar and documents.

Login page: flowdesk.btsfxprotech.com/login ↗
Username: [email protected]
Password: Demo@2026

Completely isolated from our live workspaces — click anything you like, nothing real can break.

Open the demo →